Shipping policy
Order Processing:
Please allow 2–3 business days for order processing before your item is shipped. Orders are processed Monday–Friday. Weekends and holidays may cause slight delays.
Shipping Times:
Once processed, orders typically arrive within 3–7 business days depending on your location and the carrier used. Tracking information will be emailed to you once your order has shipped.
Incorrect Addresses:
Please double-check your shipping information before placing your order. We are not responsible for packages delivered to the wrong address due to customer error.
Lost or Stolen Packages:
Once your order has been shipped and is marked as “Delivered” by the carrier, STACKORSTARVE is no longer responsible for the package.
If the carrier loses, misroutes, or fails to deliver your package after it has left our possession, you will need to contact the shipping carrier directly to file a claim.
Packages Returned to Sender:
If a package is returned to us due to an incorrect address or failure to pick up, customers are responsible for paying the reshipment fee.
Damaged Items:
If your order arrives damaged, contact us within 48 hours with photos of the issue so we can assist you.